At Zumwhere, privacy is part of our hospitality.
We treat your personal information with the same care and discretion as we do your experience with us.

This Privacy Notice explains how we collect, use, store, and protect your information when you interact with Zumwhere — whether online or offline.

1. Information We Collect

We may collect the following types of information:

Personal Information

• Full name

• Phone number

• Email address

• Company name and role (for corporate inquiries)

Event & Inquiry Information

• Event type (e.g. corporate, wedding, private celebration)

• Preferred date, location, number of guests

• Specific requests or notes you choose to share

Technical Information

• IP address

• Browser type and device information

• Website usage data (via cookies or analytics tools)

You only provide what is necessary — we do not collect information without purpose.

2. How We Use Your Information

Your information is used strictly to:

• Respond to inquiries and provide consultations

• Design proposals and experiences tailored to your needs

• Manage reservations, bookings, and event coordination

• Improve our services, offerings, and customer experience

• Communicate important updates related to your inquiry or booking

We do not use your data for irrelevant promotions or unsolicited communications.

3. Data Sharing & Disclosure

Zumwhere does not sell or trade personal data.

We may share information only when necessary with:

• Internal teams involved in planning and service delivery

• Trusted service partners (e.g. payment, technology, or event support) strictly for operational purposes

All partners are required to handle your data responsibly and confidentially.

4. Data Storage & Security

Your data is stored securely using appropriate technical and organizational safeguards.

We take reasonable measures to protect your information against:

• Unauthorized access

• Loss, misuse, or alteration

While no system is 100% risk-free, protecting your data is a priority — not an afterthought.

5. Data Retention

We retain personal information only for as long as:

• It is necessary to fulfill its original purpose

• Required by legal or business obligations

When data is no longer needed, it is securely deleted or anonymized.

6. Your Rights

You have the right to:

• Request access to your personal data

• Request correction or updates

• Request deletion of your data

• Withdraw consent for data usage at any time

To exercise these rights, please contact us using the details below.

7. Cookies & Analytics

Zumwhere may use cookies or similar technologies to:

• Understand website usage

• Improve performance and user experience

You can manage or disable cookies through your browser settings.

8. Third-Party Links

Our website may contain links to third-party platforms.
Zumwhere is not responsible for the privacy practices or content of external websites.

9. Updates to This Privacy Notice

We may update this Privacy Notice from time to time to reflect changes in:

• Legal requirements

• Business operations

• Service offerings

The latest version will always be available on our website.

10. Contact Us

For any privacy-related questions or requests, please contact:

📞 036.203.3360
✉️ Email: info@zumwhere.vn

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